Technical Service Engineer 100%

Technical Service Engineer 100%

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We are Recruiting!

Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting-edge technology? Look no further! Join us as a Technical Service Engineer who is proactive in their work.

Who we are:

SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high-class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy.

Why Join Us:

Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available.

Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development.

Passionate Team: You will work in a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders.

Customer-Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.

What We're Looking For: We're seeking proactive individuals who align with our company KPIs and values. If you are looking to make a difference and deliver high quality service then we want to hear from you.

We are looking to recruit a Technical Service Engineer to join the Engineering team at Orient Way Maintenance Depot. Reporting to the Deputy Head of Production, the role will be responsible for working at outstation to assist with service start-up failures. Focusing on reducing liquidating damages through timely repairs to customer service defects. The successful candidate will be proactive and work towards company KPIs and values.

Your Tasks and Responsibilities

Personal:
•Undertaking Fault finding and the associated repair thereof.
•Provides assistance and technical feedback to the management team.
•Observe all the rules and regulations related to health and safety practices, including a tidy workplace and disposing of substances with a high environmental impact.
•Undertake and provide support across the business for all condition monitoring and manually monitored systems.
•Carry out in-house repairs of unserviceable equipment to reduce waste and increase efficiency in repair times on units.
•Maintain stock levels and stock checks on site by booking our parts on the asset management system and communicating with depot management teams and the LOR manager.

Organisational:
•Supplements Infor EAM (SRMS) (RDS) and other relevant reporting systems and documents the work orders as required, including entering of hours worked, booking materials used and taking support documentation for potential D and V claims. This includes working with tablets, smart phones and mobile applications.
•Attending and support drivers with start up failures to enable units to go into service by resolving unit defects and performing functional system tests on start up.
•Investigate and repair service failure defects.
•Perform work in accordance with work instructions and Safety Procedures and contributing to create and/ or update these instructions.
•Provide detailed reports on reliability, performance and safety.
•The above description only serves as a characterisation of the activities and is not an exhaustive list. The job holder is therefore expected to also perform all other relevant work they are asked to do, within reason.
•Demonstrates behaviour based values.
•Undertake analysis of the KPI Data to provide continual improvement and where appropriate, drive development of KPI's to take the business forward.
•Undertake and support any activity that capabilities permit.
•Targets to be achieved on a continual basis, and where not, fully analysed and actions put in place to prevent generic reoccurrence.
•On-Call requirements may be applicable to this role.

What are we looking for?

Essential:

•Served a recognised apprenticeship to minimum City and Guilds / BTEC level with Mechanical / Electrical / electronic bias and NVQ level 4 or to a proven similar standard or equivalent experience.
•Extensive professional engineering experience in (rolling stock) maintenance or equivalent.
•Able to read electrical/mechanical schematics competently.
•Ability to work in a pressurised environment and make decisions to tight deadlines.
•Ability to work as part of a team, going above and beyond where required.
•Be able to pass and maintain all competencies required for the role.
•Must demonstrate commitment to maintaining professional knowledge and ensure the depth of their specialist knowledge is maintained.
•Can demonstrate a customer driven attitude focused on quality.
•Willing to support and guide colleagues.

Desirable:

•Formal education at least to HNC / HND or equivalent standard in an appropriate subject matter.
•5 or more years on the rail industry.
•Able to demonstrate ability to understand technical drawings, designs, reports and investigations that may have the impact to save and cost effective operation to both •Stadler and to other stakeholders.
•Holds a valid PTS certification.

What can we offer?

Applicants should be motivated, professional and passionate individuals who are interested in being part of Stadler's continued success within the UK.

In return, Stadler can offer:

•Salary of £45,760 plus 20% shift allowance
•Base location at Orient Way Depot with frequent travel to satellite locations around the area.
•37-hour working week.
•244.20 hours annual leaver per annum
•Defined contribution pension scheme with Scottish Widows. Auto-enrolment at 4% matched contribution rate with the option to increase up to 10% which remains matched.
•Enhanced maternity policy.
•Enhanced paternity policy.
•Cycle to work scheme.
•Company paid membership of cash back health plan with Healthshield.

Closing date for applications is Friday 21st February 2025.

I am happy to help

Should you have any questions about the position or recruitment process, please do not hesitate to contact us. Apply Information for applicants

Laura Davison
phone +44 7851 244386

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Our benefits

We care about the health of our employees. That's why we offer company paid membership to a Cash Back health plan with Healthshield. We also offer a Cycle to Work Scheme.

We provide all the tools, hardware and other resources needed to do the job.

The development and growth of our employees is important to us. We offer training and development opportunities through on the job training and career path advancement. Depending on individual and department interests, we offer training and tuition reimbursement.

Where we need you

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