You help us digitize Swiss Post.
Paint the future yellow.
ICT Fare Sales Service Manager
70-100%, Bern or Lausanne and home office
Are you passionate about smart ICT solutions and do you want to help actively shape the digital future of public transport?
As ICT Fare Sales Service Manager, you are the key point of contact for innovative services, new features and tai-lored solutions. With your eye for the bigger picture, you identify potential for optimization and work with specialists to develop forward-looking ideas that drive the digital development of PostBus.
With you, we will press ahead with the digital future of PostBus and make innovative ICT services a reality.
How you make a difference
- You are responsible for PostBus ICT services and the key point of contact for your areas of responsibility. These include introducing new features and advising specialist departments on their choices between various solutions.
- You act as a “digital agent,” analysing existing ICT services, identifying potential for standardization or optimization and developing variants to initiate innovative solutions together with specialists.
- You contribute actively as part of an interdisciplinary team, giving you the opportunity to coordinate design and various in-house developments as your experience grows. Both your professional and personal development are very important to us.
- You also define, coordinate and implement SLAs. This includes the planning of one-off and recurring costs.
- The business analyses you prepare make you an ideal addition to the DevOps team.
- With your commitment, you make access to public transport easier for thousands of people every day.
What you have to offer
- You have a degree in IT or business informatics, or alternatively have completed training in a different field, supplemented by further training in IT.
- You have experience as an ICT service manager or business analyst.
- You are familiar with service-oriented architectures and the business aspects of IT.
- Any experience you may already have in the area of public transport is a plus.
- You have a strong understanding of customer needs and communication with specific target groups, as well as technical expertise – ideally complemented by experience with agile working methods such as Scrum, SAFe or DevOps.
- You have a good written and spoken command of German and good proficiency in English and French.
We do not accept dossiers from recruitment agencies for this position.
We offer a fair salary of between CHF 99'600-114'600 per year (100% employment level), depending on experience and skills. Talented people with different skills are also welcome to apply. In such cases your salary may be slightly below or above the range
Become part of what the Universal Postal Union has designated the best postal service in the world. We look forward to receiving your application.
What we have to offer
You'll enjoy attractive additional benefits:
Six weeks' holiday
18 weeks of maternity leave and 4 weeks of leave for the second parent, with a contribution to supplementary family childcare.
Mobile and flexible working, home office, third place, part-time work and job sharing
Work up to 20 days a year in an EU or EFTA country
Your application process
Paint the future yellow
Contact
Questions about your application
Dino Hadorn
Recruiting
Jobdetails
Employment level
70-100%, Permanent
Reference number
71686
Annual gross salary at 100%
CHF 99'600-114'600
Effective salary may differ from this salary range depending on experience and skills
Job location(s)
Bern or Lausanne and home office
Swiss Post unit
Informatik / Technologie
We value diversity and inclusion, regardless of social identity, sexual orientation, religion and ideology, physical and mental disability, gender, ethnicity, nationality, or age. We are committed to fostering a welcoming environment that celebrates all forms of diversity, including those not explicitly mentioned.
Swiss Post as a company – Progress, development and digitization
We do our utmost to make everyday life even easier for our customers in the future. Be it in the communication, logistics, retail financial or passenger transport market, Swiss Post offers private and business customers high-quality products and services. By developing innovative dialogue, document and e-business solutions, we connect the physical and digital worlds. In terms of modern technologies, we are one of the world’s leading postal companies. Our commitment to sustainability is embedded into everyday corporate culture at Swiss Post. We operate according to a clear set of principles and take our social, environmental and economic responsibilities seriously.
IT/Technology
As the driving force behind digitization, the Informatics/Technology function unit has an influence on the whole of Swiss Post and is an important partner in its success. We go beyond core IT tasks and empower the company in its digital transformation. We use the latest technologies and work to advance agile, bimodal and embedded IT innovations. We develop new, secure business models and ensure that Swiss Post has a modern, high-performing ICT infrastructure. In addition, we are committed to the issue of sustainability: our headquarters in Bern have been awarded two certificates for sustainability. All newly built logistics centers meet the Gold sustainability standard at a minimum.
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