Customer Success Team Lead •
Customer Success Team Lead •
Team
Marketing & SalesLevel
ProfessionalsLocation
Boston, MA, United States
Job notifications
Receive notifications for similar positions.
What you move
Ensure customers realize ongoing value of our solutions while leading & developing a small CS team.
Track and report on customer success KPIs (retention, churn risk, SLA adherence, usage, etc.
Own overall customer health, satisfaction, retention, and expansion metrics
Use data to proactively identify at-risk accounts and growth opportunities.
What awaits you
Collaborative, team-based approach working with the best and brightest in the sensor space.
Innovative, honest culture with direct communication across all levels of the company.
Deliver top performance while working towards making a better world.
Embrace the Sensi Spirit Culture with excellent benefits and work-life harmony.
What you bring along
Thrives in dynamic environments and is passionate about building strong teams & lasting partnerships.
8+ yrs in O&G, industrial automation, environmental monitoring, or compliance-driven solutions.
5+ years of proven leadership experience managing Customer Success or technical account teams.
Strategic mindset with ability to scale processes and elevate customer success to the next level.
Your benefits
Bonus in shares or cash
Receive your bonus in cash or enjoy a slice of Sensirion's success with shares.
Medical, dental & optical cover
Three medical plans through BCBS of IL (PPO, Blue Choice, HDHP); dental and vision through Unum.
Medical cover paid by employer
Short-/long-term disability
Short-term and long-term disability insurance through Unum, paid by the employer.
Great paid leave and flexibility
Sensirion offers you paid vacation days, personal days, sick time, birthdays and parental leave.
Make a difference in your job
Together, we make the world better. Contribute your ideas, make a difference and take ownership.
Your Contact
We look forward to hearing from you.
