You help us connect Switzerland.
Paint the future yellow.
Solution Architect IT Service Management
80-100%, Bern, Bellinzona or Neuenburg and home office
Are you highly motivated, willing to keep learning and open to new challenges? Are you familiar with terms such as IT service management, ServiceNow, system integrations and automation in a DevOps environment? If so, we should get to know each other, because you help us actively shape Swiss Post's digital transformation.
In your position as Solution Architect for the IT Service Center, you work in the Architecture team and develop future-oriented Swiss Post solutions in close cooperation with customer projects, external partners, enterprise architecture and our IT Service Center teams.
How you make a difference
- Many projects await you on this journey of technological transformation, which you will be able to advise on and support.
- Your work involves setting up and developing the IT service management platform (ServiceNow) and ensuring its smooth integration into Swiss Post's system landscape.
- You are responsible for designing the IT Service Center's IT architecture and for the practical implementation of the projects and initiatives that emerge.
- You work with external partners to implement specific projects and initiatives in the ITSM environment in accordance with the internal architecture specifications.
- As an enthusiastic team player and a technically skilled individual, you contribute to the sustainable, high-performance and reliable integration of technologies, platforms and partner systems and services into our IT landscape.
- As part of a cohesive team of architects, you are involved in the strategic direction and play a key role in shaping reference architectures, guidelines and the further development of the IT Service Center's basic infrastructure.
What you have to offer
- Your strong technical IT background (Bachelor's or Master's degree or comparable professional experience) forms the basis for this exciting challenge.
- You can write JavaScript code, have excellent knowledge of current interface technologies and can independently implement system integrations in a corporate IT environment.
- Your experience of working with ServiceNow in large organizations and, ideally, on large-scale ServiceNow projects provides you with a solid knowledge base in this area.
- Your ability to develop concrete solutions and present them convincingly to large teams makes you an essential part of our team.
- You are familiar with the challenges of an up-to-date and correct Configuration Management Database and a specialist and technically coherent Common Service Data Model, and you are enthusiastic about solving theses challenges.
- The ability to work in a team and an interest in continuous development are second nature to you and help you keep up to date with the latest technology.
- You also have an excellent command of German and English.
We do not accept dossiers from recruitment agencies for this position.
We offer you attractive and fair remuneration ranging from CHF 128'400 to CHF 143'400 per year (on a full-time basis), depending on experience, qualifications and areas of responsibility. You also benefit from a variable salary component as well as comprehensive social security benefits and other discounts. Talented people with different skills are also welcome to apply. In such cases your salary may be slightly below or above the range.
Help us transform our company into the “Swiss Post of tomorrow”! Become part of what the Universal Postal Union has designated the best postal service in the world. We look forward to receiving your application.
What we have to offer
You'll enjoy attractive additional benefits:
Six weeks' holiday
18 weeks maternity leave and four weeks paternity leave; contribution towards supplementary childcare costs
Mobile and flexible working, home office, third place, part-time work and job sharing
Support with basic and advanced training, temporary job changes, promotion opportunities
Contact
Jobdetails
Employment level
80-100%, Permanent
Reference number
66865
Annual gross salary at 100%
CHF 128'400-143'400
Effective salary may differ from this salary range depending on experience and skills
Job location(s)
Bern, Bellinzona or Neuenburg and home office
Swiss Post unit
Informatik / Technologie
We value diversity and inclusion, regardless of social identity, sexual orientation, religion and ideology, physical and mental disability, gender, ethnicity, nationality, or age. We are committed to fostering a welcoming environment that celebrates all forms of diversity, including those not explicitly mentioned.
Swiss Post as a company – Progress, development and digitization
We do our utmost to make everyday life even easier for our customers in the future. Be it in the communication, logistics, retail financial or passenger transport market, Swiss Post offers private and business customers high-quality products and services. By developing innovative dialogue, document and e-business solutions, we connect the physical and digital worlds. In terms of modern technologies, we are one of the world’s leading postal companies. Our commitment to sustainability is embedded into everyday corporate culture at Swiss Post. We operate according to a clear set of principles and take our social, environmental and economic responsibilities seriously.
IT/Technology
As the driving force behind digitization, the Informatics/Technology function unit has an influence on the whole of Swiss Post and is an important partner in its success. We go beyond core IT tasks and empower the company in its digital transformation. We use the latest technologies and work to advance agile, bimodal and embedded IT innovations. We develop new, secure business models and ensure that Swiss Post has a modern, high-performing ICT infrastructure. In addition, we are committed to the issue of sustainability: our headquarters in Bern have been awarded two certificates for sustainability. All newly built logistics centers meet the Gold sustainability standard at a minimum.
Further vacancies
Solution Architect IT Service Management
Information technology | Applicants with professional experience
| Swiss Post
Solution Architect IT Service Management
Information technology | Applicants with professional experience
| Swiss Post
Solution Architect IT Service Management
Information technology | Applicants with professional experience
| Swiss Post
